How can we help?

Yes, LedgerMate is free today, with no card needed. We may introduce fees in future. If we do, we will tell you before any fee applies, and you will never be charged unless you agree.

Choose Sign up free, then continue with Google or enter your name, email and a password. Your workspace is ready immediately.

On the sign-in page choose “Forgot your password?” and enter your email. We will send a link to choose a new one.

About five minutes. Create your free account, add your business name, and upload your last bank statement. LedgerMate sorts it for you straight away.

FNB, Capitec, Standard Bank, Absa, Nedbank, Discovery Bank, GoTyme Bank (formerly TymeBank), Investec, African Bank and others. PDF, CSV and OFX files all work.

Choose the file as normal and LedgerMate will ask for the password. Banks often use your ID number. The password is only used on your device and is never stored.

No. LedgerMate recognises transactions it has already saved and skips them.

Try the CSV download from online banking instead of a PDF. Scanned or photographed statements cannot be read. If a CSV still fails, LedgerMate lets you match the columns yourself.

Only if SARS has registered your business for VAT and given you a VAT number. If you are not sure, you are probably not registered. See our VAT guide.

For most small businesses it covers the main things: money from customers, business costs, VAT on both, wages and PAYE paid to SARS, loans and refunds, and money you took out for yourself. It does not work out PAYE for each employee (use payroll software or your accountant), or cover large equipment that must be written off over several years, stock at year end, or cash that never went into the bank. The Tax page lists these so nothing is missed.

No. LedgerMate gives you estimates and organised records. You submit and pay on SARS eFiling, or ask a registered tax practitioner.

SARS generally requires records to be kept for five years from the date you submitted the related return. LedgerMate keeps your saved records while your account is open.

We never sell your personal information. Only if you switch on “Anonymised insights” in Settings, your records are de-identified and combined with those of many other businesses into statistics we may share or sell, so no business or person can be identified. It is off unless you switch it on, and you can switch it off at any time to stop future use. Partner offers are also off unless you switch them on.

Yes. On Bank statements, change the category of any saved transaction or remove it. On Spending you can remove costs you added by hand, and on an invoice you can undo a payment or cancel it with a credit note. LedgerMate adds a correcting entry, so your records stay complete.

Yes. In Settings, choose “Download my data” to get a copy of everything stored in your workspace.

Go to Settings and scroll to Delete your account. Download your data first: deletion is permanent, and SARS generally expects you to keep business records for five years.